November 26, 2025

AI Sales Agents Now Come With 6 Tones of Voice + Advanced Training

OneMobile Team

After launching just a few months ago, the AI Sales Assistant has already supported hundreds of OneMobile users – answering questions, guiding shoppers, and helping stores sell even when no one’s online.

Based on your feedback and how you’re using it in real stores, we’ve made several improvements to make the assistant faster, smarter, and more on-brand for your business.

So with the latest updates to the AI Sales Assistant, you can now:

Customize your AI agent’s tone of voice
Train your AI agent with key products and custom materials
Personalize your AI agent with a custom avatar, name & greeting

Let’s take a look at how each update helps and how to set it up.

1. Customize your AI agent’s tone of voice

It was frustrating when your AI assistant didn’t sound like your brand – too formal when you’re friendly, or too playful when you’re premium.

With this update, you’re finally in control. OneMobile’s AI agents now all come with 6 tones of voice:

Professional
Vibrant
Sophisticated

Energetic
Empathetic
Knowledgeable

🎯 Benefit: Ensure every reply feels aligned with your brand personality and create a more trustworthy, consistent customer experience.

How to set up your AI agent’s tone of voice?

Navigate to the AI Sales Assistant tab > Click Edit profile.
From there, you can choose the tone of voice for your agent: Professional, Vibrant, Sophisticated, Energetic, Empathetic, Knowledgeable.

2. Train your AI agent on your custom knowledge base

Before this update, your AI relied mostly on general store data. That worked, but not always for product lines that require deeper explanations or richer context.

With this update, you can train your assistant on selected products and your business’ materials – from links to files – so it understands your offerings at a deeper level.

🎯 Benefit: More accurate responses, smarter recommendations, and a more confident assistant that truly knows your products inside and out.

How to train your AI agent on your custom knowledge base?

Click Training data overview.
From here, you can set the title, category, and select the type (link or file) for your material.

set the title category and select the type for your material

3. Personalize your AI agent with a custom avatar, name & greeting

A generic-looking AI made conversations feel robotic and disconnected from your store’s identity.

Now, you can personalize your AI with a custom avatar, name, and greeting message, giving it a real presence that better reflects your brand.

🎯 Benefit: Shoppers feel like they’re talking to a real team member, boosting engagement and creating a warmer, more memorable experience.

How to personalize your AI sales agent?

Click Edit profile.
Then you can edit your agent’s avatar, name, and greeting message.

Ready to sell more with a sharper, smarter AI agent?

Whether you’re helping shoppers find the right product or reducing repetitive support questions, the improved AI Sales Assistant now delivers faster, smarter, and more accurate responses – all without any extra setup on your end.

If you’re already using the AI Sales Assistant, the update is available automatically. If not, this is the perfect time to turn it on and let AI help your shoppers convert faster.

Give it a try today and see for yourself how much easier selling can be inside the OneMobile dashboard.

Should you run into any issues or need help, feel free to reach out via in-app chat or reply to us anytime.

OneMobile Team Shopify Mobile App Builder

“OneMobile is the best Shopify Mobile App Builder that empowers merchants to effortlessly design, build, and launch fully-branded iOS and Android apps—without writing a single line of code. Transform your mobile presence into a high-converting sales channel with ease.”